Workshops & Webinars

Good Customer Service workshops

Destination Gippsland has partnered with TAFE Gippsland to deliver practical online webinars designed to enhance customer service skills across the Retail, Hospitality, and Tourism sectors.

The workshops provided valuable insights into delivering exceptional service and handling challenges with confidence.

Download the one-page summary here.

Short Stay Levy Act 2024

The Short Stay Levy Act 2024 received Royal Assent on 29 October 2024.

The Short Stay Levy Act 2024 introduces a 7.5% levy from 1 January 2025 on short stay accommodation bookings, including bookings made through platforms.

You may have to pay the short stay levy if you accept a booking for a stay in Victorian accommodation that is less than 28 consecutive days, and charge a fee for the stay.

The levy applies only to short stay bookings in Victorian accommodation made on or after 1 January 2025.

For more information on the short stay levy, visit sro.vic.gov.au/short-stay-levy.