Business Continuity Planning

To minimise the potential risks to your business, we encourage you to plan ahead to ensure that your business can continue to operate in any crisis situation.

To assist with your planning and to get you started we have provided links to a number of relevant sites. The following list of questions can help steer your planning and preparation.

• Emergency response plan - What do we do, when and by who?

• Data backup and recovery - Where is all our critical information kept?

• Insurance review, customer cancellation policies, employee entitlements. - What do we need to know, what do our employees need to know?

• Emergency supplies - Do we have a kit onsite that is easily accessed by our employees with clear instructions in an emergency?

Resources

1. Tourism & Events. How prepared are you? Crisis essentials checklist.

2. Business Victoria. Emergency response plan. Crisis planning template and checklists.

3. Business Victoria Disaster Resilience for Business toolkit.

4. Business Australia. Business Continuity Plan.

5. When customers cancel - guidance for tourism businesses: Consumer Affairs Victoria has produced this guide to help explain your rights and the rights of your customers in the event of a crisis.

6. Employment entitlements during natural disasters or emergencies: The Fair Work Ombudsman has developed this fact sheet to help businesses and employees understand their options and entitlements.